Introduction Defence is recognised as one of the largest employers in Australia. In recognition of Defence’s contribution to the Nation numerous suppliers of products and services provide tailored products to Defence personnel as a goodwill gesture. This brochure contains products and services that are available to Defence members including, ADF members, Retired ADF members and Department of Veterans’ Affairs (DVA) Gold and White Card recipients. Spouses of eligible persons may also take advantage of some products and services.
The information provided herein is a guide only. Not all products and services are available to all members; certain eligibility criteria may apply (check the eligibility guide - below). There may also be special conditions applicable to the product or service that you are interested in, check with the provider. It is your responsibility to check with the product or service provider to ascertain if the product or service you are considering to purchase meets your requirements. Shop around before making a commitment to purchase. Suitable proof of identity may be requested at the time of purchase.
Eligibility Guide This eligibility guide is provided as an indication only, it does not imply any priority for acceptance by the service provider. Look for these numbers in each section to see if you’re eligible.
ADF full-time service (including Reservists on full-time service)
Retired ADF and/or ADF superannuants
ADF Reservists not on full-time service
Defence civilians
Defence contractors and their staff
As specified by the provider in their product description
Proof of Eligibility The following forms of identification for eligibility are acceptable to the providers, provided the identification is current:
Defence ID Card for ADF full-time and Reserve members.
Defence ID Card for Defence civilians and Defence contractors.
ADF Superannuants – Yearly Statement from COMSUPER.
Letter of introduction from Unit/Ship administration on official departmental letterhead (only to be used for personnel that have an out of date identity card).
ADF Holiday Resorts The RAN, Army and RAAF have holiday resorts situated in various holiday locations around Australia with varying standards of accommodation and facilities. Each Service is responsible for the management of their resorts, including the eligibility criteria. Serving and retired ADF members and Defence civilians are eligible to make bookings. The ADF has reciprocal rights with the NZ Defence Force concerning use of NZ holiday resorts by serving and retired members of the ADF. A complete list of ADF Holiday Accommodation is available on the DPSA website.
More information on the RAN Holiday Facilities is available at http://www.navy.gov.au/general/holiday/index.htm. Information on Army and RAAF Holiday Resorts is available by contacting the business operations unit of DPSA on (02) 6265 2797 or on the DPSA web pages on both the DEFWEB and Internet. Eligibility: - 1,2,3,4
Defence Force Accommodation Program (DFAP) The DFAP is a discount accommodation program provided by Flag Choice Hotels. DFAP offers accommodation in all Flag properties within Australia and at affiliated hotels across the world. DFAP may be used for business or leisure. Rates vary depending on location and type of accommodation required. Suitable proof of eligibility will be requested at check-in when commencing your stay. Officers and Instructors of Cadets (adult) and visiting forces personnel may also utilise DFAP. To obtain the DFAP rates, all bookings should be made within Australia, telephone 13 2400 and request the DFAP rate. For general information and the location of all properties, including prices (Govt/Military Rates), visit the Flag Choice Hotels website at www.choicehotels.com.au. When you access this site to check on hotel locations, do the following:
Quick Search – enter city/town (this will list hotels in that location).
Select the hotel of your choice from list and select the rates and availability box.
Complete the required information and select the Government/Military Program box.
Complete the on-line reservation or ring 132 400 to make and confirm your reservation and to ensure that DFAP rates are obtained.
Discounted car rental is available from Flag Choice Hotels preferred vehicle supplier. Check the link on the Flag Choice Hotels home page. When booking a car quote the Rate Code “DFAP” to obtain preferential rates. Eligibility: - 1,2,3,4,5,6
Defence Force Leave Plan (DFLP) The DFLP is a leisure accommodation plan undertaken by Intercontinental Hotels Group DFLP must not be used for business travel. DFLP offers hotel rooms in any Intercontinental Hotel property in Australia and around the world at very attractive rates. Rates vary depending on location and type of accommodation required. Suitable proof of eligibility will be requested at check-in when commencing your stay. Officers and Instructors of Cadets (adult) and visiting forces personnel may also utilise DFLP. For reservations phone 1300 363 300 and request DFLP rates when making your booking. For general information and the location of all properties, including prices (Govt/Military Rates), visit the Intercontinental Hotels Group website at www.ichotelsgroup.com. When you access this site to check on hotel locations, do the following:
Select – Find a Hotel and complete the information required.
Select – Fed/Gov/Mil rates and check availability.
Complete the on-line reservation or ring 1300 363 300 to make and confirm your reservation and to ensure DFLP rates are obtained.
Eligibility: - 1,2,3,4,5,6
Note: Eligible recipient’s spouses and immediate family members may be eligible to use the commercial accommodation concessions that are available. Contact the DFAP or DFLP provider for details. A letter of introduction from the eligible recipient may be requested by the providers.
Vehicle Hire Hertz offers the Defence corporate rates and most conditions for leisure rentals. Anyone with a current Defence security pass can access these rates and book via the Defence reservation Toll Free Number - 1800 009 545. Please quote CDP number 1489013 to access leisure rates. Eligibility: - 1,2,3,4,5
Whilst the above information is provided in good faith, SAA Queensland Inc. makes no guarantee that the services will be available or that discounts will be offered or that the services are fit for purpose.